Shipping and Delivery

This detail sets out the shipping policy that applies to customers that make a purchase at Incartel Inc. If you have any questions, please contact us via incartelinc@gmail.com.

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Orders placed from Monday to Thursday by 11:59 PM IST will be processed and shipped the following 2-3 business day.
Standard delivery time: 8-10 business days after processing and shipping

Metro: 5-7 business days
Outer Metro: 8-10 business days
Standard shipping cost: INR 80
Free standard shipping over: INR 10000

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.